Here are some of the features of the Salesforce-AlayaCare Connector:
From Sales to Service, seamlessly:
Leads/Accounts and Work Orders can be captured via:
Based on the AlayaCare API, some default fields and custom fields can be mapped and made available in Salesforce. For example:
With this information now in Salesforce, you can create reports to see what is happening business-wide, in order to:
Is it the right address? The right phone number? When was that updated? Why is the information not the same across our systems?
With the two-way sync of the connector, the information is always up to date. Whether a record is updated with new information in Salesforce or AlayaCare, the information is quickly synced up with the other system.