WANTED: Salesforce administrator and business analyst

Carrières

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Introduction to SOLJIT

SOLJIT is a strategic partner in your digital, operational and cultural development that will lead to completion, with rhythm and speed, your transformation, continuous improvement and 360-degree customer experience projects. Since 2009 we’ve been helping businesses, institutions and nonprofits implement the Salesforce platform, perform simple and complex integrations between IT systems, and use electronic signatures. The expertise, culture, human approach and unique way-to-do-things of SOLJIT will enable you to accelerate your growth, scalability, and increase the overall skillset of your teams so that your organization can keep pace and stay ahead of the market.

We are looking for

Highly driven and talented professionals to accompany our customers in their digital transformation. Being a high growth organization in a high growth industry, we are looking for people ready to challenge themselves and be autonomous in leading projects with customers and our development teams.

Why work for SOLJIT ?

  • A great work environment with amazing colleagues who are passionate about their work and true A-players who know how to have fun while working.
  • A high-growth company with lots of opportunities to take on more responsibilities, learn from colleagues, and have colleagues learn from you.
  • A very competitive benefits package: medical insurance, long-term disability insurance, travel insurance and the best perk: Telemedicine – no more waiting long hours at the medical clinic – consult with health professionals from the comfort of your own home.
  • Choose your place of work: from home or the office… or why not a combination of both? Our office is set right on the Lachine canal a few blocks from the trendy Atwater market and Notre-Dame street.
  • Flexible work schedule.
  • SOLJIT made the “1% Pledge” to give 1% of our time, services and profits to charities. If you have a cause you’d like to give to, we will provide you with free work-time for volunteering.
  • An amazing compensation plan including base pay, annual bonus, RRSP contributions, paid expenses, and a unique profit sharing plan.

 

Salesforce administrator and business analyst

We are looking for a Salesforce administrator and business analyst who will be responsible for customizing Salesforce and other cloud solutions based on our customer requirements. The Salesforce administrator and business analyst will be working closely with our development teams to ensure the successful completion of analytical, building, testing and deployment of our technical cloud business solutions. Our ideal candidate has strong technical skills, the ability to work on multiple projects simultaneously and customize cloud solutions that will help our customers be more efficient.

Responsibilities

  • Own the customization of Salesforce products (Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, Pardot, CPQ) and develop relationship with customers, in collaboration with our business analysts, to define the project requirements and optimize and enhance their solutions
  • Help design, document and maintain solutions and system processes
  • Report on common sources of technical issues or questions and make recommendations to product team
  • Test and validate the solution and verify it meets customer requirements.
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
  • Manage ongoing support requests and administrative needs of users
  • Implementation and customization of 3rd party add-ons (AppExchange)

Requirements 

  • MANDATORY: Based in Montreal, QC, Canada. We do not finance or subsidize relocation.
  • MANDATORY: Perfect spoken and written English. Strong spoken and written French an asset.
  • A university degree in IT / Computer Science / Software engineering / Business administration / Business Technology Management.
  • Previous experience in IT cloud administration.
  • Previous experience in defining, developing or testing software solution.
  • Proven experience in eliciting customer requirements and testing.
  • Salesforce administrator certification is required.
  • Advanced skills with workflows, triggers, custom objects, layouts, permission sets profiles and reports.
  • Be driven, autonomous, hard working, and hands-on.
  • Be curious and ready to learn and update your skillsets continuously.

Logistics

  • Job Type: Full-time
  • Job Location: Montreal, QC
  • Flexibility: Efficient and disciplined professionals can work from home.

Compensation

SOLJIT offers compensation based on experience and contributions made to the growth of the organization. Performance review offers a bonus structure that rewards hard work and results.

Submit your resume at:
hr@soljit.com